Privacy
Your privacy, plainly told.
We know that for many people who visit this site, privacy is safety. This page explains what information we collect, why, and what we do to protect it, in plain language, with no surprises.
Who we are
The Jessica Project CIC is a Community Interest Company registered in England & Wales (company no. 16632981), based in Bracknell and supporting survivors across the UK. We are the “data controller” for the information described on this page. If you have any question about your privacy here, email thejessicaproject@outlook.com and a real person will reply.
What we collect
The only personal information we hold is what you choose to give us:
- The Get support form: your name, a safe way to reach you, and only what you choose to tell us. Because of what we do, this may include deeply personal information; we treat it with the care it deserves and use it only to support you.
- Training and general enquiries: your name, work email and what you’re interested in, used only to reply and shape things around you.
- The newsletter: your email address, used only for news about our work. Every email includes an unsubscribe link, and unsubscribing is instant.
Messages you send us are delivered to our team inbox and read only by our small, trained team. We keep them only as long as we need to support you or answer you. We never use what you share for marketing, never sell it, and never pass it to anyone for their own purposes.
How we use information to improve our services
We use Google Analytics and Google Search Console to understand how this site is used: which pages people visit, how they found us, and where the site could serve people better. This tells us things like which support information is most needed and which pages are hard to find. It does not tell us who you are, and we never connect it to anything you send us through a form.
Cookies and translation
We don’t use advertising or tracking cookies. Analytics cookies are only used as described above. If you use the language button to read this site in another language, your browser stores your choice (a cookie and a small saved setting) so the site stays in your language. The translation itself is provided by Google Translate, which only loads after you choose a language, and choosing English again removes it.
Remember that your device keeps its own history of the sites you visit: our Staying safe online guide explains how to clear it, and the Quick exit button is always at the top of every page.
What confidential means here
What you share with us stays between you and our team. There is one exception, and we’d rather tell you plainly than hide it in small print: if we believe you or someone else is at serious and immediate risk of harm, we may need to contact emergency services or safeguarding professionals. If we ever have to do that, we will involve you as much as we safely can.
Links to other sites
Some links take you to other organisations: our donation pages, our podcast, social media, and support services like Rape Crisis or Women’s Aid. Those sites have their own privacy practices, which we don’t control. The Quick exit button opens a neutral website (BBC Weather). That’s deliberate, so your screen shows something ordinary.
Your rights
Under UK data protection law you can ask us what we hold about you, ask us to correct it, or ask us to delete it. Deleting it will never affect your right to our support. Just email thejessicaproject@outlook.com. If you’re ever unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk, though we’d always welcome the chance to put it right first.
This page was last updated in August 2026. If our practices change, this page will change first.